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Label Master 5.1 Copyright 1985-1992 Robert K. Summers. All Rights Reserved. Distributor: RKS Software, Inc., Arlington, VA 22207-4565 TABLE OF CONTENTS LICENSE. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 DISCLAIMER AND WARRANTY. . . . . . . . . . . . . . . . . . . . 3 SHAREWARE TRIAL. . . . . . . . . . . . . . . . . . . . . . . . 4 BENEFITS OF REGISTRATION . . . . . . . . . . . . . . . . . . . 4 INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . 6 CONFIG.SYS FILE. . . . . . . . . . . . . . . . . . . . . . . . 6 STARTING LABEL MASTER 5.1. . . . . . . . . . . . . . . . . . . 6 MENU OPTION: ADD . . . . . . . . . . . . . . . . . . . . . . . 7 MENU OPTION: EDIT. . . . . . . . . . . . . . . . . . . . . . . 8 MENU OPTION: FIND. . . . . . . . . . . . . . . . . . . . . . . 8 MENU OPTION: ZAP . . . . . . . . . . . . . . . . . . . . . . . 8 MENU OPTION: NEXT. . . . . . . . . . . . . . . . . . . . . . . 8 MENU OPTION: PREVIOUS. . . . . . . . . . . . . . . . . . . . . 8 MENU OPTION: DIAL. . . . . . . . . . . . . . . . . . . . . . . 8 MENU OPTION: LABELS. . . . . . . . . . . . . . . . . . . . . . 9 MENU OPTION: SERVICES. . . . . . . . . . . . . . . . . . . . 11 Select Records File . . . . . . . . . . . . . . . . . . 11 Reindex Files . . . . . . . . . . . . . . . . . . . . . 12 Check State/Zip Codes . . . . . . . . . . . . . . . . . 12 Set Defaults. . . . . . . . . . . . . . . . . . . . . . 12 Reports . . . . . . . . . . . . . . . . . . . . . . . . 14 Copy Records. . . . . . . . . . . . . . . . . . . . . . 14 Append Records. . . . . . . . . . . . . . . . . . . . . 15 Case Conversion . . . . . . . . . . . . . . . . . . . . 15 Search and Replace. . . . . . . . . . . . . . . . . . . 15 Zip-Plus-4 Service. . . . . . . . . . . . . . . . . . . 15 Select Printer. . . . . . . . . . . . . . . . . . . . . 16 Form Letters. . . . . . . . . . . . . . . . . . . . . . 16 Print Users Manual. . . . . . . . . . . . . . . . . . . 16 Select Date Format. . . . . . . . . . . . . . . . . . . 16 MENU OPTION: VIEW. . . . . . . . . . . . . . . . . . . . . . 16 FUNCTION KEYS. . . . . . . . . . . . . . . . . . . . . . . . 17 F1 function key . . . . . . . . . . . . . . . . . . . . 17 F2 function key . . . . . . . . . . . . . . . . . . . . 17 F3 function key . . . . . . . . . . . . . . . . . . . . 17 F4 function key . . . . . . . . . . . . . . . . . . . . 18 F5 function key . . . . . . . . . . . . . . . . . . . . 18 F6 function key . . . . . . . . . . . . . . . . . . . . 18 F7 function key . . . . . . . . . . . . . . . . . . . . 18 F8 function key . . . . . . . . . . . . . . . . . . . . 18 F10 function key. . . . . . . . . . . . . . . . . . . . 18 APPENDIX A - REPORT WRITER . . . . . . . . . . . . . . . . . 20 APPENDIX B - QUERY BUILDER . . . . . . . . . . . . . . . . . 25 APPENDIX C - ZIP+4 SERVICE . . . . . . . . . . . . . . . . . 29 TECHNICAL SUPPORT. . . . . . . . . . . . . . . . . . . . . . 35 ASSOCIATION OF SHAREWARE PROFESSIONALS . . . . . . . . . . . 35 Page 3 LICENSE You are licensed to use this copy of Label Master 5.1 on a SINGLE machine and to make archival copies for the sole purpose of backing up the program. If you have more than one computer, you must purchase separate copies of Label Master 5.1 for each computer. DISCLAIMER AND WARRANTY Label Master 5.1 is provided on an "AS IS" basis, with no implied warranty regarding merchantability or fitness for any particular purpose. RKS Software, Inc., and the author, make no representations or warranties with respect to the contents hereof, and specifically disclaim any implied warranties. By using this software you agree that RKS Software, Inc., and the author, will not be liable to you or any third party for any use of (or inability to use) this software, or for any damages (direct or indirect) whatsoever, even if RKS Software, Inc. or its agents are apprised of the possibility of such damages occurring. In no event shall RKS Software, Inc. or the author be liable for any loss of profit or any other commercial damage, including but not limited to special, incidental, consequential or other damages. The entire risk related to the quality and performance of the program is on you. A NOTICE TO: USER GROUPS SHAREWARE DISTRIBUTORS ELECTRONIC BULLETIN BOARD OPERATORS PC user groups, shareware distributors, and electronic bulletin board operators are welcome to add Label Master 5.1 to their libraries. If you have received Label Master 5.1 through a user group, a shareware distributor, or an electronic bulletin board, please remember that any diskette fee you paid DOES NOT constitute licensing the software, and you are still obligated to pay the $39 registration fee to RKS Software, Inc. if you decide to continue using Label Master beyond the 30 day trial period. Page 4 SHAREWARE TRIAL You may have procured this software from another source such as the libraries on Compuserve, a BBS, a shareware disk vendor, or from a friend. That's fine!. We encourage registered users to introduce new users to Data Master by providing them with an unregistered copy. Try it out for up to 30 days, and if you decide to continue using it, pay the license fee of $39. You'll receive a registered copy and other benefits described below. Shareware gives users a legal but limited trial period to test the software before purchase. Label Master in shareware form is fully functional and completely documented. However, telephone support is not available to unregistered users. You must purchase the program (called "registering") before you can get telephone support. HOW TO REGISTER You can register by mailing the form below with a check for $39. If you are a member of COMPUSERVE, registration is even easier. Just GO SWREG. The $39 registration fee will be charged to your COMPUSERVE account. COMPUSERVE will notify us immediately of your registration and you will receive the benefits of registration cited below. BENEFITS OF REGISTRATION 1. FREE LICENSED COPY OF THE MOST RECENT VERSION OF LABEL MASTER, sent to you immediately by first class mail. Your registered copy will include any new features which have been added since the shareware copy was released, and will include corrections for any bugs or problems reported to us. In other words, the latest and the greatest. 2. FREE TECHNICAL SUPPORT by phone, FAX, Compuserve E-mail, or by regular mail. We will gladly help you with any problems or questions you may have. Telephone technical support is available only to registered owners. 3. DISCOUNT on upgrades to future versions. If you don't register, we can't notify you of new versions of Label Master. Page 5 SOME QUESTIONS What is Label Master 5.1? Label Master 5.1 is a very powerful, yet easy to use mail management program. With it, you can create a file of names and addresses, edit the file, search for specific records or browse through the file, and print labels and reports in any of several formats. Label Master 5.1 contains several features designed to let you save money by taking advantage of bulk business mail rates. Specifically, Label Master 5.1 can print bar codes and carrier route sort numbers on your labels, produce bulk mail reports to meet U.S. Postal Service requirements, and contains a utility to let the Postal Service convert your 5 digit zip codes into 9 digit zip codes. Label Master 5.1 contains a utility which lets you merge your name and address data into form letters which Label Master 5.1 will print for you. Label Master 5.1 contains a large number of additional features to help you easily manage mailing lists. Label Master 5.1 maintains an unlimited number of records. You are only limited by the capacity of your hard disk. What equipment do I need? Label Master 5.1 is designed to work on any IBM or IBM compatible personal computer, with a monochrome or color monitor, and a hard disk. It requires 384K of working memory. Label Master 5.1 works with any dot matrix or laser jet printer (see Services menu, option K). If you want to use its automatic telephone dialing capability, you will need a Hayes or Hayes-compatible modem. Label Master 5.1 requires a hard disk system. I am upgrading from an earlier version of Label Master. Can I use my existing records without having to retype them? Please see Notes for Converting from Earlier Versions, below. Page 6 INSTALLATION Make a working copy of the program disk and put the original away in a safe place. INSTALLATION ON A HARD DISK: 1. Place the working disk in drive A. 2. Type INSTALL plus the letter of the drive on which you wish to install Label Master 5.1. Example: INSTALL C <press Enter>. NOTE: do not type a colon ":" after the drive letter. 3. The install program will install Label Master 5.1 on the hard disk drive you have specified, in a directory called LM5, and start Label Master 5.1 for you. 4. To start Label Master 5.1 any time in the future, go to the LM5 directory, and type LM5. - VERY IMPORTANT - CONFIG.SYS FILE DOS uses the CONFIG.SYS file to set certain defaults for your computer. It MUST be in the root directory of your fixed disk. If you do not already have a CONFIG.SYS file you MUST create one that has these two lines, and place it in your root directory: FILES=21 BUFFERS=16 If you already use a CONFIG.SYS file that does not include settings for files and buffers, you MUST add the two lines above to the file. You can do it with any text editor. If your CONFIG.SYS file already contains settings for files and buffers greater than these, you can leave them as they are. STARTING LABEL MASTER 5.1 Type LM5 at the DOS prompt of the LM5 directory to start Label Master 5.1. In most cases, Label Master 5.1 will be able to detect whether you have a color or monochrome monitor. If you have a monochrome monitor and the Label Master 5.1 screens appear to have a bright, washed out look, type LM5 M to start Label Master 5.1. The extra M tells Label Master 5.1 to use monochrome, not color. When you first start Label Master 5.1, go to the Services menu and (1) print the Users Manual, and (2) select your printer. Page 7 WORKING WITH RECORDS You may select any main menu option by pressing the first letter of the option, or by placing the lite-bar over the option and pressing the Enter key. Note: you may press the Esc key at any place in the program to leave the present screen or operation and return to the previous screen or operation. For example, if you are in the middle of editing a previously entered record and decide to abort editing, just press the Esc key and you will be returned to the main menu with the original record unchanged. MENU OPTION: ADD Select this option to add new records. See the discussion below under Services D- (Set Defaults) for how to set a number of options you may use while adding records. Note that the Zip Code field comes immediately after Street, and before City and State. This may seem odd at first, but you will soon see why we do it this way. Label Master 5.1 keys off the Zip Code field to use the records you have already entered as a look-up table. If it finds that you have already entered a record with the same Zip Code as the record you are currently entering, Label Master 5.1 will pull the City, State, and Country data from that record into the record you are currently entering. The current record number is displayed just above the total record count in the lower right hand corner of the screen. If you do not like this feature, you can turn it off with option D (Set Defaults) on the Services menu. Use the Prefix field for Mr., Mrs., Dr., etc. Use the date field to record any date which may have meaning for that record. Use option D (Set Defaults) on the Services menu to have Label Master enter today's date in this field when you add new records. The Notes field can be used for any information you want, but if you want to code your records this is the place to do it. You will probably work out your own coding schemes, but here are some examples. If you want to keep business and personal records in the same file, you could enter a P in the Notes field for Personal, and B for Business. To keep the records of job applicants and employees in the same file, you could code Applicants with A and Employees with E. The important thing is that the codes be unique. See Appendix A for how to use the F10 filter to select sets of records based on codes in the Notes and other fields.Page 8 MENU OPTION: EDIT Select this option to edit any record. Press PgDn to save your changes. NOTE: at the Date field, press the F5 key to paste in a date from the popup calendar. Also works in Add mode. MENU OPTION: FIND Select this option to display a record. Enter the search criteria and press PgDn to search. If using a last name or zip code in the search criteria, first use the F3 key to pick the matching index field, and the record will be retrieved instantaneously. A small arrow appears beside the Last Name or Zip Code field heading to indicate the currently selected order. Label Master 5.1 will display the first record matching the search criteria. For example, if you enter SMITH in the Last Name field, Label Master 5.1 will find the first Smith in the file. If you enter CA in the State field, and nothing else, Label Master 5.1 will display the first California record in the file. If you enter SMITH in the Last Name field and CA in the State field, Label Master 5.1 will display the first Smith in California. You may also use the F3 key to select Record Number order as the method for displaying your records. When Finding a record when records are displayed by Record Number order, you will be prompted for the record number. Enter the record number you want and press Enter. The record number is displayed is the lower right-hand corner of the screen above the total record count. MENU OPTION: ZAP Select this option to delete the current record. If you zap (delete) a record, the data is gone forever. Because Label Master 5.1 recycles zapped records, your record count in the lower right corner of the screen will not change when you zap a record. See F8 below. MENU OPTION: NEXT Select this option to display the next record. MENU OPTION: PREVIOUS Select this option to display the previous record. MENU OPTION: DIAL If you have a modem on your system, you can use this option to automatically dial the phone number of the displayed record. Page 9 MENU OPTION: LABELS Select this option to print mailing labels. You will be presented with the following menu: ITEM SETTING RANGE Set labels across to............ :1: 1 to 4 labels across Set label width to.............. :3.5: 1.5 to 4.5 inches Set left margin to.............. : 0: 0 to 70 spaces Print........................... : 1: copies of each label Enter an X to print field....... : : Carrier Route Sort : : Bar Code : : Temporary first line :X: Name (First + Last) :X: Title :X: Organization :X: Street :X: City + State + Zip : : Country : : Phone : : Notes Add these blank lines to label.. : 1: Pause after each page........... :N: N = No Y = YES SETTING LABEL MENU OPTIONS Set labels across to: labels can be purchased on sheets holding from one to four labels across. Enter here the appropriate number for the type you are using. The default is 1 Set label width to: labels come in many widths. Enter here the width of your label. The default is 3.5 Set left margin to: enter the column at which you want your printer to begin printing. The default is 0. Print (X) copies of each label: enter the number of copies of each label you want to print. The default is 1. Enter an X to print field: enter an X beside each field you want to print on your labels. The defaults are Name, Title, Organization, Street, and City+State+Zip. Page 10 If you are a bulk mailer using Carrier Route numbers, place an X next to this item on the menu. Label Master 5.1 will print the carrier route numbers you have entered on each label above the name line. If you want Label Master 5.1 to print bar codes on your labels, enter an X for Bar Codes. Some bar code notes: - when you use bar codes, this will add two lines of print to your label, the bar code line, plus one blank line before the name. - bar coding will fail on Canadian and other postal codes which use alphabetic characters. - when printing 2, 3, or 4 labels across, if one postal or zip code is bad, i.e., contains alphabetic characters, the whole line of bar codes will fail. The temporary first line feature allows you to print Resident or some other ad hoc text of your choice. Add these blank lines to label: enter the number of blank lines you want to insert between labels. Use this option to adjust for different size labels. The default is 1. Pause after each page: enter a Y (Yes) or N (No) if you are using a sheet feeder and you want the program to pause after each sheet. If you answer Y to this question, you will be asked to specify the number of labels there are on each sheet. The default is N. Notes on Labels and Printers For laser jets, we recommend you use labels designed specifically for laser jet use. Avery produces a very good selection of mailing labels for both dot matrix and laser jet printers. Avery laser jet labels come in several sizes. Examples are: # 5260 2 5/8" x 1" 30 labels per sheet 750 total labels # 5261 4" x 1" 20 labels per sheet 500 total labels # 5262 4" x 1 1/2" 14 labels per sheet 350 total labels Both kinds of mailing labels are available from most good computer and office supply stores, or by mail order from quality mail order companies such as Moore Business Products or NEBS (New England Business Service). The Moore Business Products number is 1-800-323-6230. The NEBS number is 1-800-225-9550. Page 11 There are many laser jet and dot matrix printers on the market. Label Master 5.1 was developed and tested using the industry standard Epson dot matrix printers and Hewlett Packard Laser Jet Series II printer. If you encounter printing problems, check your printer manual to see if your printer has an Epson, or HP, emulation mode. Chances are, it does. If you are using a laser jet printer, you can control the top margin, and the number of lines per page to print. See Set Printer on the Services menu. The defaults are a top margin of 3 and a page length of 60 lines. This default setting works fine for the most common 1 inch (vertical) laser jet labels. If you are using labels bigger than 1 vertical inch, you will have to adjust the top margin and lines per page setting. For example, if you are using 1 1/3 inch labels which come 14 per sheet (2 rows of 7 labels), your settings will probably be a top margin of 5 and a page length of 56. Printers print 6 lines per inch, so each 1 1/3 inch label takes 8 lines. 8 lines per label times 7 labels = 56 lines per page. NOTE: Label Master 5.1 prints labels in the order you have selected with the F3 (set index) key. The arrow to the left of the field name shows the current order. If no arrow is showing, this means you have used the F3 key to have Label Master 5.1 work with your records in Record Number order. MENU OPTION: SERVICES Select this option to display a list of important utilities. A - Select Records File - You can use this feature to switch to a floppy disk of records on drive A or B, or to switch to another hard disk directory. When you select this feature, a list of floppy drives and hard disk directories will appear. Pick the drive or directory you want. You can change the list by selecting Label Master File Locations from the main menu View option. The defaults are A:, B:, and C:\LM5. NOTE: Please see the VIEW option below for information on how to add additional Label Master 5.1 file locations. If you want to keep a separate mailing list on a floppy disk, just place a formatted disk in drive A or B, select the drive you want from the pull-down menu, and Label Master 5.1 will automatically create the necessary files on the floppy disk. You can keep about 800 records on a floppy disk. Page 12 If you pick a hard disk directory, Label Master 5.1 will ask you to enter the name of the directory you want to switch to, e.g, C:\CLIENTS. Label Master 5.1 will automatically switch to the new directory and load the new file. If you select a directory in which you have not used Label Master 5.1 files before, Label Master 5.1 will automatically create new Label Master 5.1 files in that directory. If you select a directory which does not yet exist, Label Master 5.1 will ask you if you want to create the new directory. If you answer yes, Label Master 5.1 will automatically create the new directory, and create new Label Master 5.1 files in that new directory. Label Master 5.1 always shows you the current drive and directory in the lower left part of your screen. Please remember to back up each of these separate mailing list files. B - Reindex Files - Label Master 5.1 uses automatically maintained files called indexes to keep your records in order by last name and zip code. Power outages, power surges, brownouts (voltage reductions), or other power-related problems affecting your system can adversely affect these index files without your knowing it. If your records ever seem to be out of sequence, just use this feature to rebuild the index files. C - Check State/Zip Codes - use this feature to display or print a list of records with erroneous state/zip codes. When you select this feature, Label Master 5.1 checks to see if the entry in the state/province field of each record (e.g. VA, NY, PA, etc.) appears in the state/province look-up table. If it does, Label Master 5.1 then checks to see if the zip code entry for the record falls within the range of zip codes for that state or province. If either one of these checks fails, Label Master 5.1 reports an error. Label Master 5.1 comes complete with state/territory/zip code data for the United States, and province/territory/postal code data for Canada. Use the main menu View option to add state/province data for other countries if you desire. D - Set Defaults - Use this feature to enable/disable certain features: The first eight questions apply to features which are active when you are adding new records, i.e., when you have selected Add from the Main Menu. Page 13 If you want to repeat information from one record to the next, answer Y to the first question. If you want to print records as you enter them, answer Y to the second question. If you want to have new records dated as you enter them, answer Y to the third question. If you want Label Master to automatically insert the city, state, and country from a previously entered zip code, answer Y to the fourth question. If you want Label Master to check whether the new record you are adding has already been entered, answer Y to the fifth question. The next three questions ask whether you want to skip the Title, Organization, or Country fields when adding new records. Many people keep mailing lists in which they never enter this type of data. Answering Y (Yes) to these questions will suppress these fields when entering new records, saving you a lot of keystrokes. You can always enter this data later if you want because these fields are not suppressed when you Edit an existing record. The next two questions allow you to adjust the position of the address when using the Main Menu F6 key to print envelopes. The default settings are zero. Enter a minus number to shift printing to the left; a positive number to shift right. Each number equals one space. To move printing up a line, enter -1. To move printing down a line, enter 1. Each number equals one line. The next question lets you tell Label Master whether you are using a Tone or Pulse phone. The next question lets you have Label Master automatically insert today's date into the Date field when you edit a record. If you edit the Date field itself, Label Master will not insert today's date. The next question lets you place a mask, or template, over the telephone number field so that you do not have to type in the dashes in a phone number. The next question lets you alphabetize the Notepad file. The default order is the order of entry. (See main menu - View) The next question lets users outside the U.S. print the Zip Code before the City and State, or after the Country. The last question lets you specify a third index field. Your records are always automatically sorted by name and zip code. Page 14 This feature lets you specify another field as an optional third index field. For example, if you want to work with your records in street address order, use this feature to specify the STREET field as your third index field. Use the F3 feature at the main menu to select the controlling index. E - Reports - Use this feature to: - design and print hardcopy lists of your records. See Appendix A for complete instructions. Several pre-formatted reports are provided with Label Master 5.1. - produce bulk mail reports. -identify duplicate records. Use this feature to tag/delete duplicates and view or print duplicate reports. -state distribution. Use this feature to see how many records you have in each state. F - Copy Records - Use this feature to copy your records to an ASCII text file, to a floppy disk, or to another file which you can name. You may select an ASCII file format in which the fields in each record are delimited by commas and quotation marks, or not. The comma/quotation mark delimited version produces a smaller file because all blank spaces in a field are trimmed off. This format is also recognizable by most word processing programs such as WordPerfect. It is also known as the mailmerge format. The copy-to-floppy option will copy your LM5.DBF and LM5.DBT files to a floppy disk in drive A or Drive B. The copy-to-another file option lets you save your records under a file name of your own choosing. The file will have the same dBase format as the LM5.DBF and will have a companion .DBT file. If you have set a filter with the F10 feature, only those records meeting the filter condition will be copied. Page 15 G - Append Records - Use this feature to append Label Master 5.1 records, Dbase records, or records in ASCII format. Be sure you have enough disk space available to accommodate the additional records. In the case of dBase records, Label Master will allow you to import records from dBase files with totally dissimilar field structures. Follow the on-screen instructions. In the case an ASCII text file, the records must consist of 16 fields, in exactly the same order as Label Master's fields. Label Master's record structure is: Field Name Field Type Width LNAME Character 30 ** Label Master also has FNAME Character 30 a memo field which is TITLE Character 30 not affected by import ORG Character 30 and export operations. STREET Character 30 CITY Character 30 STATE Character 4 ZIP Character 10 COUNTRY Character 30 PHONE Character 30 NOTES Character 30 PREFIX Character 8 CARRIER Character 4 DATE Date 8 BEGIN Logical 1 SEQNO Numeric 6 The BEGIN and SEQNO fields do not appear on any screens. They are used internally by Label Master 5.1 to prepare bulk mail reports. H- Case Conversion - This option lets you convert your mailing address data (not the Notes, Phone, or Memo fields) to upper case and vice versa. The Postal Service offers discounts for bulk mail when the addresses are in upper case. I - Search and Replace - Use this feature to find and replace any text in any field. J - Zip-Plus-4 Service - This feature allows you to take advantage of the U.S. Postal Service's free service whereby they will convert your five digit zip codes to nine digit zip codes. This service will also automatically correct any of your five digit zip codes which are incorrect. See Appendix C for complete details. Page 16 K - Select Printer - use this feature to tell Label Master 5.1 what printer and printer port you are using. Use this feature also to Label Master if you want to print in regular or condensed print. Regular print means the current default font your printer is set to print in. If you select regular print, Label Master does not send any printer control codes to your printer before printing. If you select condensed, Label Master will tell your printer to turn condensed print on. Use this feature also to set the top margin and lines per page for label printing if you are using a laser jet printer. L - Form Letters - Use this feature to create a short letter. When in the form letter utility, you can press the F1 key for information on using it. Press the F2 key to pop up a list of field names you can insert into your document. When you select a field, we suggest you tell Label Master to 'trim' the field, i.e., trim off trailing blank spaces. The 'Proper' option tells Label Master to capitalize the first letter and lower case the rest. M - Print Users Manual - Use this feature to print a copy of the Users Manual. N - Select Date Format - Use this feature to select the date format you prefer. O - Delete Records - Use this feature to delete all your records. If you have set a filter with the F10 key, only those records meeting the filter condition will be deleted. If you have any question about doing this, please back up your records first. MENU OPTION: VIEW Select this option to browse through the records of the main records database, the states/provinces database, the notepad database, and the Label Master 5.1 file locations database. For the main records database, this option, like all others, obeys the filter condition. (see function key F10 - set filter on/off, below). The states/provinces look-up table is the database Label Master 5.1 uses to check the accuracy of the State/Zip code combinations in your records when you use option C on the Services menu. You can add records to this look-up table if you have addresses in other countries. Label Master 5.1 comes complete with state/territory/zip code data for the United States, and province/territory/postal code data for Canada. Page 17 Use the Notepad database to record anything you want. We put it here so you could have a convenient place to keep a record of any codes you might be using in the Notes field, but you can use it for anything you want. The Label Master File Location file contains the location of Label Master 5.1 files you want to maintain on floppy drives or hard disk directories. If you add Label Master 5.1 file location records to this file, be sure to precede any hard disk directory name with the drive designator, e.g., C:\CLIENTS. Do not place a \ at the end of the directory name. Any file location records you add to this database will automatically appear as choices when you select the Change File option from the Services menu. FUNCTION KEYS F1 function key - at any point in the program you can press F1 to read this User Manual. When reading the User Manual, you can search for items by pressing the F9 key and then entering the search word. F2 function key - use this feature to edit the text in the memo field of the current record. You may enter any text you want. We suggest you keep your comments short, however, since disk space used for memos means less space available for records. Press F10 to save any changes. Press Esc to exit without saving changes. F3 function key - Use this feature to select the way you want Label Master 5.1 to work with your records, i.e., by last name, zip code, order of entry, etc. A small arrow will appear to the left of the field name to indicate the selected order. No arrow will appear if you have selected Record Number order. Your records are always automatically sorted by name and zip code. You can select an optional third index order based on any other field you want. Use the Defaults option on the Services menu to specify this third index. The default field for this third optional index is the Organization field. Page 18 F4 function key - use this feature to make a copy of the current record. F5 function key - use this feature to display a pop-up calendar. Press Esc to make it disappear. F6 function key - use this feature to print the displayed record on a single envelope. You can control where the record will print on a dot matrix printer by using option N (Set defaults) on the Services menu. The data printed is the data specified on the Labels menu, minus carrier route number. If using a laserjet, feed the envelope face up using the manual feed envelope guides on top of the paper tray. F7 function key - use this feature to print multiple mailing labels of the current record. F8 function key - use this feature to display your record count. You will use this primarily to tell how many records meet the filter condition. Without the filter set, this will give you the active record count. This may vary from the running total shown on the bottom right of your screen since the running total is the total of all your active records plus any zapped records available for reuse. F10 function key - this is one of your most powerful features. Use this feature if you want to work with a selected sub-set of your records. This feature allows you to filter your master file so that Label Master 5.1 can work with any sub-set of the file you want. You may use a Quick Query or a Super Query. Use the Quick Query to quickly specify a particular sub-set of records. Example: assume you maintain a mailing list containing Doctors, Lawyers, and Indian Chiefs, and have coded your records by placing in the Notes field a D for Doctor, L for Lawyer, and I for Indian Chief. To print labels for only the Doctors, you would press the F10 key, place a D in the Notes field, and press PgDn to finish. You would see a "Filter On" message appear on the screen. Print your labels and you will get labels for only the Doctors. Press the F10 key again to remove the filter. To print labels for all the Lawyers in New York, you would press the F10 key, enter NY in the State field and L in the Notes field. Press PgDn to finish, and print your labels. Page 19 What if you want to print a set of labels for those persons who are BOTH a Doctor AND an Indian Chief, i.e., records containing BOTH a D and an I in the Notes field? Press the F10 key. Enter D+I in the Notes field. Press PgDn to finish, and print labels. The + sign represents the word AND. Leave no spaces. Enter D+I. What if you want to print a set of labels for those persons who are EITHER a Lawyer OR a Doctor, i.e., records containing EITHER an L OR a D in the Notes field? Press the F10 key. Enter L*D in the Notes field. Press PgDn to finish, and print labels. The * symbol represents the word OR. Leave no spaces. Enter L*D. To print labels for those persons on your list who have Smith for a last name, live in California, and are Doctors, press the F10 key. Enter Smith in the Last Name field, CA in the State field, and D in the Notes field. Press PgDn to finish. Print labels. NOTE: we recommend that you use a single capital letter to represent a code group. It greatly simplifies things, and reduces the possibility of error. For example, use C instead of the whole word Christmas, or R for Reunion. The Super Query allows you to build a more complex query condition, and save the query condition for repeated use. Any number of query conditions may be defined and saved. See Appendix B for complete information on using the query builder. When you set a filter condition, everything you do conforms to the filter. This includes: - Printing labels (see Labels discussion above for more information) - Printing hard copy lists (Services Menu - option E) - Going to next record - Going to previous record - Using the main menu View option - Counting records with the F8 feature - Copy records to an ASCII file or a floppy disk Remember, to turn the filter off, just press F10 again. Page 20 APPENDIX A - REPORT WRITER The Report Writer menu displays 12 command options down the left side, a column which gives the column number, and five columns which show the report specifications. The command options are: Load REPORT: Select this option for a list of previously defined and saved reports. Label Master comes with several pre-defined reports which you may use as-is, change, or delete. Highlight the report you want, press Enter, and the specifications for the selected report will be loaded into the Report Writer. Create REPORT: Select this option to create a new report. When you select this option, you will be asked to name the report. After naming the report, you must select Edit REPORT to define the new report. Save REPORT: Select this option to save your report specifications. Edit REPORT: Select this option if you want to define a new report you have just Created, or change a report you have just Loaded. When defining a new report you have just Created, the lite-bar will be over column 1 of Column Contents. Press Enter to display a list of database fields. Place the lite-bar over the field you want to use in column 1 and press Enter. The name of the field you have selected will appear in the Column Contents column. Whether you are specifying the second column for a new report, or editing an existing report you have Loaded, the editing procedure is the same. Use the arrow keys to move the lite-bar to the Column Contents, Column Title, Width, Pict, and Total columns. Use the ENTER key to change the contents of a column. Use the INSERT key to add a new column. Use the DELETE key to delete a column. Use the ESCAPE key when finished editing. Page 21 To Add: To add a new column to the report, place the lite-bar over the Column Contents column where you want to insert the new column, and press Enter. Select the desired field from the list of fields which will be displayed. You will then be asked to select one of two choices: (1) Use value contained in database field: <field name>, or (2) Build extended expression from field: <field name>. Normally, you will want to select the first choice. In some cases, however, you may want the column contents to contain some modification of the field value selected. If so, select the second choice, and the Report Writer's Expression Builder will appear. To Change: To change the contents of any of the five report specification columns, use the arrow keys to place the lite- bar over the item you want to change, and press Enter. If you are changing an item in the Column Contents column, you will be given two choices: (1) Pick New Value for this column, and (2) Extend with Expression Builder. If you select the first choice, you will be presented with the same choices as discussed above when adding a new column. If you select the second choice, you will be presented with the Expression Builder. If you are changing an item in the Column Title column, you will first be asked to specify the column width, and will then be asked for the new title. The Column Title column initially contains the name of the field you have selected. The Width column shows how wide the column is. If you want to change the width of a column, select this item and enter a new column width. The default is the width of the field. The Pict and Total columns are not used by Label Master. Page 22 Delete Report: Select this option to delete previously saved reports. Headers/Footers: Select this option to enter page titles and/or page footers. Filtering: Select this option to set a filter, i.e., specify the criteria which records have to meet in order to be included in the report. See Appendix B for a full discussion of how to specify a filter condition using the Query Builder. Grouping Order: This option is only available if the database has an active index. You can find out if you have an active index by choosing Grouping Order from the command list, and then selecting View current sort selection. If there is no active index, the report writer will tell you. You may use this option to have the report writer group your data into major and secondary groups. A group change is a point where a change takes place in one of the keys in an indexed database. Report subtotals will be printed at a group change. If your database has one or more active indexes, the report writer will present a menu of index choices. Pick the index you want to use for the report. Next, the report writer will ask you if you want to select a major group from the index key. If you answer Yes, the report writer will present a menu of major group choices based on the index you have chosen to use. For example, if your index is based on the expression LNAME + FNAME, the menu will show two choices: LNAME LNAME+FNAME If you select the full expression (LNAME+FNAME), the report writer will not ask you if you want to use a secondary group. If you select LNAME, the report writer will ask you if you want to select a secondary group from the index key. If you answer Yes, the report writer will present a menu of choices based on the unselected portion of the index expression. In the example we are using, the menu would consist of the single choice FNAME. If this seems confusing, don't worry. Experiment with it a little by producing sample reports, and you will quickly see how it works. Page 23 Other Options: Select this option to customize the look of your report. There are five categories within this option: Page Dimensions: Use the choices in this category to set the desired page length, page width, top margin, and left margin. Group Headers and Totals: Use the choices in this category to give the major or minor groups, if any, a title. The default titles are Major Group: and Minor Group:. You can also select any underlining characters you may want to use for the group headers and totals. Eject (new page) Options: Use the choices in this category to specify how you want the report writer to eject pages. Separator Characters: Use the choices in this category to specify separator lines and characters for titles, individual detail lines, columns, etc. Miscellaneous Options: Use the choices in this category to specify whether you want to include a standard two line header on each page consisting of the page #, date, and time. You can also specify whether you want a full or summary report. You would use a summary report primarily for numeric reports where the major group totals were all you were interested in. The printer setup and exit codes allow you to send printer control codes to the printer at the beginning and end of the report. For example, if you are working with an Epson dot matrix printer, and want to print a report in condensed print, you would enter 15 as the setup code and 18 as the exit code. If you need to enter more than one code, separate each code with a comma. If you are working with a laser jet printer and want to print your report in landscape mode, you would enter 27,38,108,49,79 for the setup code, and 27,69 for the exit code. The examples given above will work for most dot matrix and laser jet printers. However, printer control codes can vary from printer to printer. See your printer manual for the control codes used by your printer. If you prefer, you can just leave the printer setup and exit codes blank. This is ok. Leaving them blank means that the printer will print in whatever mode the printer is currently set for. Page 24 Print Report: Select this option to send the report to the printer or to a disk file. We suggest using the disk file option until you are sure you have the report just the way you want it, since the disk file option displays the report on the screen while also writing to the disk. You can see right away whether the report looks the way you want it to. You can suspend or quit report production by pressing the Esc key at any time. If you tell the report writer to prepare a disk file, you will be prompted for a file name. Report Status: Select this option to see a summary of the total configuration being used by the report writer. Page 25 APPENDIX B - QUERY BUILDER The query builder allows you to define a condition which a record must meet in order for the record to be used by your application. When you Quit the query builder with a query active, your application will have access to only those records which meet the query condition. Think of the query condition as a filter. Records that do not meet the query condition are temporarily filtered out. The other records in your database are still there, but they are temporarily hidden. You can turn the query (filter) off by selecting Zap from the query builder menu. All your records are now available to your application. When you select the query builder, you will be presented with the following menu: Build a new Query Add to current query Count matching records Zap (remove) existing Query Save current Query to disk Restore Query from disk Delete stored queries What is current Query Edit current Query View records matching Query Quit Build a New Query: When you select this option, you will be presented with a list of the fields in the database you are working with. Here is an example: Database Field List < Deleted? > LNAME FNAME TITLE ORG STREET CITY STATE ZIP Page 26 Place the lite bar over the field you want, and press Enter to select the field. If you select the Deleted? option, you will be prompted to answer T (True/Yes), or F (False/No). T (True/Yes) means you want to include 'deleted' records in your query. If you answer F (False/NO), this means you want to exclude 'deleted' records from the query condition. A 'deleted' record is one which has been marked for deletion but has not yet been purged, or packed, from the database. In most cases, you will ignore this option. When you select a field, you will be asked if you wish to further define the field with the Expression Builder. The default answer is No. In most cases, this is what you will want. If you have some particular need to further refine the selection of data in the field you have chosen, answer Yes, and you will be presented with the Expression Builder. If you have selected a character type field, the query builder will display a menu of choices, as follows: = (EXACTLY EQUAL TO) <> (NOT EQUAL TO) < (LESS THAN) > (GREATER THAN) <= (LESS THAN OR EQUAL TO) >= (GREATER OR EQUAL TO) $ (CONTAINS) !$ (DOES NOT CONTAIN) ?* (WILDCARD MATCH) S (IS SIMILAR TO) B (BEGINS WITH) E (ENDS WITH) Hint: Use the $ (CONTAINS) option to have Label Master 5.1 find records containing a string of characters no matter where it may be in the selected field. You can also use this option to find records containing multiple character strings in a field. For example, enter NY;CA;VA to find records containing NY, CA, or VA, no matter where they are in the selected field. Page 27 The query builder will then present the following menu of choices: DONE AND OR AND NOT OR NOT For many simple queries, you can select DONE. When first learning and experimenting with the query builder, you will probably want to select DONE and use the 'View records matching query' option to see the results of your query specification. If you wish to include other field specifications in the query expression, you can select one of the other options, as appropriate, and repeat the same procedure as above. An example may help. Let's say your query expression at this point is something like LASTNAME = "SMITH", and you wanted to work with only those SMITH's who live in California. Assuming your database contains a two character STATE field, you would: 1. select AND instead of DONE. 2. select STATE from the field list. 3. select EXACTLY EQUAL TO or CONTAINS (CONTAINS is often better) 4. enter CA for the state name. 5. select DONE. Your query expression now contains the appropriate references to both fields. When you have created your query expression, Query Active will flash on the screen. You can now select another option from the query builder menu. If you Quit the query builder, your application will filter your records so that only those records meeting the query (filter) condition will be used. Add to Current Query: Select this option to add more specifications to your query expression. Count matching records: Select this option to have the query builder count the number of database records that meet the query condition you have specified. Zap (remove) existing query: Select this option to remove the existing query condition. This restores access to all the database records. Page 28 Save current query to disk: Select this option to save the current query condition so you can use it later without having to redefine it. When you select this option, you will be prompted for a description of the query condition. Enter any description you want. Restore query from disk: Select this option to restore a previously saved query condition. Delete stored queries: Select this option to have the query builder display a list of stored queries. Select the one you want to delete and the query builder will remove it from the query file. What is current query: Select this option to have the query builder display the current query. Edit current query: Select this option if you want to manually edit the current query condition. Unless you are an experienced database programmer, you will probably not want to do this. View records matching query: Select this option to view the records which match the query condition you have specified. Quit: Select this option to quit the query builder and return to your application. The query builder can seem daunting at first. We suggest you simply experiment with it, building simple query conditions to get the feel of it. As you become more comfortable with how it works, try more complex queries. Remember to save queries which you may use again. This will save you the trouble of redefining them. Page 29 APPENDIX C - ZIP+4 SERVICE This Label Master 5.1 feature allows you to create floppy disks of Label Master 5.1 records which you can send to the U.S. Postal Service, or commercial encoding company, where they will convert your 5 digit zip codes into 9 digit zip codes, and also provide carrier route numbers. This feature can save you quite a bit of money since you will pay less for mailings using 9 digit zip codes and carrier routes. To take advantage of this feature, you must obtain a copy of the USPS form entitled Diskette Processing Request Form - ZIP+4 Coding, from any U.S. Post Office. Commercial encoding companies will provide their own form. When filling out the USPS form, include this information: Record Length: 105 Input File Name: DISK1.RKS (if you have a lot of records, Label Master 5.1 will automatically create and name the additional files as DISK2.RKS, DISK3.RKS, etc. INPUT FIELDS: Field Length Beginning Position Personal Name: 30 1 Secondary Address: (leave blank) Delivery Address: 30 31 City: 28 61 State: 2 89 Zip Code: 5 91 OUTPUT FIELDS: Field Length Beginning Position Carrier Route ID: 4 96 ZIP+4 code: (leave blank) Add-on Code: 4 100 State (Abbrev.): (leave blank) Footnote Flags: (leave blank) Record Type: (leave blank) For each INPUT records disk Label Master 5.1 creates, you will have to supply a blank formatted OUTPUT disk to accompany it. The Postal Service uses the OUTPUT disk to record the updated file. Both will be returned to you by the Postal Service. When you select the Zip-Plus-4 feature from the Services menu, you will be given two options, to produce the INPUT disk which goes to the USPS, and to process the OUTPUT disk from the USPS. Select the INPUT disk option to produce disk(s) to go to the USPS. Select the OUTPUT disk option when you have received the updated disk(s) from the USPS. Page 30 Some things to note: 1. When Label Master 5.1 prepares the INPUT disk, it places on the disk only those records which do not already have a nine digit zip code or a carrier route number. This means that if you have added 100 five-zip records since you last updated your records with the zip-plus-4 service, Label Master 5.1 is smart enough to place on the INPUT disk only the 100 new records. 2. Not all the records sent to the USPS will come back with nine digit zip codes and carrier route codes. For example, a record may contain an incorrect address, which the USPS computer cannot match to a zip-plus 4 code. If the final four digits are not added to a zip code, you should check the address to make sure it is correct. Perhaps it should read 101 Maple Street instead of 101 Maple Road. 3. As a precaution, you should always back up your records before updating your records with the Postal Service OUTPUT disk. If the Postal Service, or commercial encoding company, has made any kind of mistake, and it sometimes happens, you will need to restore your original records from your back up disk(s) because your zip codes may be incorrect. 4. Your local Post Office can give you the address of the diskette processing facility nearest you. Alternatively, you can mail your diskettes to the national processing facility listed on the diskette processing form. 5. The Postal Service Zip+4 Diskette Conversion Service is normally offered on a one-time basis to introduce customers to the benefits of using Zip+4 codes on their mailings. The Zip+4 Diskette Conversion Service is intended for those customers who have small files of under 10,000 records. If you have substantially more records than this, you will probably have to use one of the commercial encoding companies. 6. The U.S. Postal Service can provide you with a list of commercial companies that are capable of providing a similar service to the Postal Service's Zip+4 Diskette Conversion Service. Each company on this list participates in and has been certified by the USPS Coding Accuracy Support System (CASS) which tests the accuracy of their software's address matching logic. 7. Label Master itself does not require CASS certification since Label Master has no address matching feature designed to encode addresses with correct Zip+4 coding. 8. For additional information on the U.S. Postal Service's Zip+4 Diskette Conversion Service, you may call the USPS National Address Information Center at 1-800-331-5746, ext. 424. Page 31 QUESTIONS AND ANSWERS Q. The spacing on my labels is off. What's wrong. A. Printers normally print 6 lines per vertical inch. If you are using the most common one inch high labels (also sometimes called 15/16 inch labels), this means that you can get five lines of printing, plus plus one blank line for spacing, on each label. This is Label Master's default setting. If you take a look at the label specification screen (the screen that appears when you select Labels from the main menu) after you first install Label Master, you will see that Label Master comes with an 'X' beside five fields, and a 1 on the line that says 'Add these blank lines to label'. These five X's plus one line for spacing gives you exactly six lines per label. If you tell Label Master to print another field, e.g., Country, so that you now have six X's and 1 line for spacing, you can see that your data can no longer fit on a 1 inch label. Each successive row of labels will print lower than it should. You will have to decide whether you want to buy bigger labels, or delete one of the X's. Keep in mind the six-lines-per-inch rule. If you buy 1 1/3 inch labels, that means you have 9 lines per label. If you tell Label Master to print five lines of data (by placing an X before five data lines) you must then type a 4 on the line that says 'Add these blank lines to label'. 5 plus 4 will give you the nine lines you need. Q. I have different groups of people in my mailing list. How can I work with just one group at a time. A. You can do this three different ways: 1. Keep all your records in the main LM5.DBF file in the \LM5 directory. This is the default setup. Then use the F10 filter to work with whatever group you want. This is the easiest way to do it. 2. Use a separate floppy disk to hold each separate set of records. To do this, place a formatted disk in drive A (or B). Select option A (Select Records File) on the Services menu. A window showing Label Master file locations will pop up. The first two choices are A: (for the A: drive) and B: (for the B: drive). Select the drive your disk is in and press the Enter key. If this is an empty (formatted) disk, Label Master will automatically create the LM5.DBF, LM5.DBT and index files on the disk. Work with your records as usual. Page 342 When working with floppy disks, it is important not to pull the diskette out until you either quit the program, or switch to another Label Master file location via Option A on the Services menu. Otherwise, data may be lost. 3. Use separate hard disk directories to hold each separate set of records. To do this, you must first tell Label Master about these directories. You do this by selecting the View option on the main menu, and then select Label Master File Locations. This will place you in a window which allows you to add records to the Label Master File Locations lookup table. To add a new Label Master File Location, press A (for Add). Now enter the name of the hard disk directory in which you want to maintain a Label Master records file. For example, enter C:\LIST1 if you want to maintain a Label Master records file in thr LIST1 directory on drive C:. Add as many Label Master File Location records as you want. Press Q (Quit) to return to the main menu. Now, when you select option A (Select Records File) on the Services menu, you will see all the Label Master File Locations listed. Pick the one you want, and Label Master will switch there. Label Master always displays the current file location in the lower left hand corner of the screen. Q. I live in France where the Zip Code must be printed before the City. We also use a different format for our dates. Will Label Master work for me? A. Yes. Select option D (Defaults) on the Services menu. Tell Label Master to print the Zip Code before the City. Select option N on the Services Menu to change the date format to the one used in France. Q. I live in Canada where the Postal Code should be printed on the last line. If a Country is in the address, it should be printed before the Country. A. Select option D (Defaults) on the Services menu. Tell Label Master to print the Zip Code before the Country. If there is no Country, the Zip code will be printed by itself on the last line, just as the Canadian postal authorities prefer. Q. I printed about half my labels and had to stop. How can I pick up where I left off and print only the remaining labels? I was printing in Zip Code order. Page 33 A. Use the F10 Super Query. Then do this: 1. At the Query Builder menu, select Build a New Query. A list of Label Master fields will appear. 2. Highlight ZIP and press Enter. 3. Select NO for the Expression Builder. 4. Select Equal To or Greater Than. 5. Select Type in a Value to Compare, and enter the Zip Code at which you want to begin printing. 6. Select DONE. 7. Save the query if you want. If you ever want to do this again, you can just Restore the query and Edit it to use a different Zip Code. 8. Select Quit to return to Label Master's main menu. 9. Print your labels as usual. If you were printing in last name order when you had to stop, and now want to print the remaining labels, just follow the same steps as above, substituting the Last Name for the Zip Code. Q. When I am finished adding or editing a record, is there a single key I can press to finish without pressing the Enter key several times to get to the end of the record? A. Yes. Press the PgDn key to finish. Q. Is there a fast way to erase the information in a field? A. Yes. Press Ctrl Y, i.e., hold down the Ctrl key and press the Y key. If you make a mistake, and want to bring back what you just erased, press Ctrl U to undelete the data. Page 34 IMPORTANT NOTE WE ASSUME NO RESPONSIBILITY FOR LOSS OF DATA. Please make regular backup copies of your records to protect against accidental erasures or system malfunction. All hard disks will fail eventually. The only question is when. Your records are in the files called LM5.DBF and LM5.DBT. These two files MUST be backed up at the same time. In addition to the DOS backup.com and restore.com programs which come free with each copy of DOS, there are several commercial programs available at your local software store for saving and restoring copies of your records. These include: -Central Point Backup -Peter Norton Backup -Fastback Plus Should you ever need to restore backed-up files, please reindex your records (Services Menu) after restoring. In addition to backing up your records onto disks or tape, we also suggest you use Label Master's hard copy report feature (Services -E) to periodically print a hard copy of your records and file it away. If a worst case scenario, you can always re-type your records from this printout. Page 35 TECHNICAL SUPPORT We will be glad to help with any problems you may have. You may contact us for technical support by: -Compuserve E-Mail at 72357,2034 - 24 hours a day. -FAX at 703-534-1726 - 24 hours a day. -Voice at 703-534-1726 - 9:00 to 5:00 EST Mon-Fri. -Answering machine at 703-534-1726 - 24 hours a day. -Mail at: RKS Software, Inc. 3820 N. Dittmar Road Arlington, VA 22207-4565 ASSOCIATION OF SHAREWARE PROFESSIONALS Robert K. Summers is a member of the Association of Shareware Professionals (ASP). ASP wants to make sure that the shareware principle works for you. If you are unable to resolve a shareware-related problem with an ASP member by contacting the member directly, ASP may be able to help. The ASP Ombudsman can help you resolve a dispute or problem with an ASP member, but does not provide technical support for members' products. Please write to the ASP Ombudsman at 545 Grover Road, Muskegon, MI 49442 or send a Compuserve message via Compuserve Mail to ASP Ombudsman 70007,3536. Page 36 NOTES FOR CONVERTING FROM EARLIER VERSIONS If you are upgrading from an earlier version of Label Master, you can transfer those records into Label Master version 5.1 by using option G on the Services menu. Select option G, then the dBase sub-option. When prompted for the name of the file to append, enter the name of the records file for the earlier version of Label Master, as follows: - if upgrading from version 4.0, 4.1, or 4.2, enter: C:\<directory name>\NAMEFILE.DBF - if upgrading from version 3.0 or 3.1, enter: C:\<directory name>\RECORDS.DBF Enter the name of the directory containing your previous records where you see <directory name>. Label Master version 5.1 cannot automatically convert records from versions prior to version 3.0. However, we will be glad to convert them for you. Please contact us for details. Page 37 INDEX ASCII. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Backup copies. . . . . . . . . . . . . . . . . . . . . . . . . 34 Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . .9, 10 Blank lines. . . . . . . . . . . . . . . . . . . . . . . . . . .9 Bulk mail. . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Carrier Route. . . . . . . . . . . . . . . . . . 5, 9, 10, 18, 29 Code your records. . . . . . . . . . . . . . . . . . . . . . . .7 CONFIG.SYS . . . . . . . . . . . . . . . . . . . . . . . . . . .6 DBase records. . . . . . . . . . . . . . . . . . . . . . . . . 15 Delete a record. . . . . . . . . . . . . . . . . . . . . . . . .8 Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Duplicate records. . . . . . . . . . . . . . . . . . . . . . . 14 Emulation mode . . . . . . . . . . . . . . . . . . . . . . . . 11 Envelope . . . . . . . . . . . . . . . . . . . . . . . . . 13, 18 Esc key. . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 18, 25 Floppy disk. . . . . . . . . . . . . . . . . . . . . . . . . . 11 Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Label width. . . . . . . . . . . . . . . . . . . . . . . . . . .9 Labels across. . . . . . . . . . . . . . . . . . . . . . . . . .9 Laser jet labels . . . . . . . . . . . . . . . . . . . . . . . 10 Left margin. . . . . . . . . . . . . . . . . . . . . . . . . . .9 Memo field . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Monochrome . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Multiple mailing labels. . . . . . . . . . . . . . . . . . . . 18 New directory. . . . . . . . . . . . . . . . . . . . . . . . . 12 Query builder. . . . . . . . . . . . . . . . . . . . . . . . . 25 Query condition. . . . . . . . . . . . . . . . . . . . . . . . 19 Quick Query. . . . . . . . . . . . . . . . . . . . . . . . . . 18 Register . . . . . . . . . . . . . . . . . . . . . . . . . . 3, 5 Registered owners. . . . . . . . . . . . . . . . . . . . . . . .3 Replace any text . . . . . . . . . . . . . . . . . . . . . . . 15 Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Separate mailing list. . . . . . . . . . . . . . . . . . . . . 11 Super Query. . . . . . . . . . . . . . . . . . . . . . . . . . 18 Technical support. . . . . . . . . . . . . . . . . . . . . . . 35 Temporary first line . . . . . . . . . . . . . . . . . . . . . 10 WordPerfect. . . . . . . . . . . . . . . . . . . . . . . . . . 14 -- LABEL MASTER REGISTRATION FORM -- Phone orders - CALL 703-534-1726. VISA/MC. FEDERAL EXPRESS. Mail orders - Mail this form to: RKS Software, Inc. 3820 N. Dittmar Road Arlington, VA 22207 FAX orders - FAX this form to 703-534-1726. Be sure to complete VISA/MC information and sign in the signature block. ___ check for $39.00 is enclosed. ___ charge my ______ VISA _____ MC credit card. credit card # _________________________________ expires:_________ Signature if credit card order:__________________________________ PLEASE RUSH: 1. REGISTERED COPY OF THE MOST RECENT VERSION OF LABEL MASTER. 2. FREE TECHNICAL SUPPORT as described in this manual, and 3. DISCOUNT on future versions of Label Master. SEND TO: Name: _________________________________________________________ Address: ______________________________________________________ City: _______________________ State: ________ ZIP: ___________ Phone:_________________________________________________________ Send: ___ 5 1/4 inch disk __ 3 1/2 inch disk --------------------------------------------------------------- Customer Survey: Please tell us where you obtained your shareware copy of Label Master: By mail from (company name): __________________________________ Download from BBS (name): _____________________________________ If from rack in retail store, please give the name of the brand on the disk package or label: _________________________________ Other: ________________________________________________________